Communication

Daily verbal updates

At pick-up

Parent–educator

Meetings available

Open door

At both centres

All concerns

Addressed promptly

Digital updates

Photo & video

Working Together With Families

At Oak Tree Early Learning Centres, we believe strong communication is one of the most important parts of your child’s care and early education. When families and educators share information openly, children feel more secure, supported, and understood.

We value the relationships we build with our families and aim to make communication warm, respectful, and consistent. Whether it is a quick update at drop off, a conversation at pick up, or a more detailed discussion about your child’s development, we are here to keep you informed and involved.

smiling girl playing with ribbons
outdoor play area

How We Communicate With Families

We use a range of ways to stay connected with families throughout your child’s time at Oak Tree.

Daily Conversations

Our educators are always available for brief chats at drop off and pick up. These everyday conversations are often the best way to share important updates about your child’s sleep, meals, mood, health, or anything happening at home that may affect their day.

Daily Updates - Photos & videos

Families receive regular information about their child’s day, including real candid moments from the child's day, key routines and experiences. Depending on your child’s age and room, this may include details about meals, sleep, activities, and general well-being.

Learning and Development Updates

We keep families informed about their child’s learning, progress, and development. Educators observe each child closely and share meaningful insights about their growth, emerging interests, and achievements.

Phone and Email Contact

If needed, families are welcome to contact the centre by phone or email. We also contact parents directly if there is something important to discuss regarding their child’s health, wellbeing, or care.

Meetings and Longer Conversations

Sometimes a more in-depth discussion is helpful. If you would like to speak with your child’s educator or one of our leadership team members, we are happy to arrange a suitable time for a private conversation.

📣 Centre events & information sessions

Throughout the year, we host a range of events that bring our families and educators together and strengthen our community. From informative sessions to relaxed celebrations, these moments allow you to connect, learn more about your child’s journey, and be part of centre life. All events are shared in advance through email and app so you can plan ahead.

Our events include:

  • New family orientation sessions
  • School readiness information evenings
  • Seasonal family celebration days
  • Curriculum showcase events

Supporting Your Child Together

At Oak Tree, communication is not just about giving updates. It is about building a genuine partnership with families so that every child feels safe, understood, and supported.

By working together, we can create consistency between home and the centre and give your child the confidence to learn, grow, and thrive.

Have a Question?

If there is ever anything you would like to discuss about your child’s day, development, or care, please speak with one of our educators or contact the centre.